Refunds Policy

Thank you for shopping at [My Store]. We are committed to providing our customers with high-quality bike products and exceptional service. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have [X days] to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exceptions

Some items are non-returnable and non-refundable:

  • Personalized or customized items.
  • Gift cards.

Damaged or Defective Items

In the unlikely event that your item arrives damaged or defective, please contact us immediately for assistance. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

Changes to This Policy

We reserve the right to update or change our return and refund policy at any time. Any changes will be posted on our website.

By making a purchase from [My Store], you acknowledge and agree to abide by our return and refund policy.